Customer Reviews

Customer Reviews

Find out what customers are saying about Excellence Auto Direct.

Today I came into the dealership not knowing what to expect. But I went out smiling like a Chessmaster. It was truly an amazing experience. JASON JOHNSON you are fabulous. You were very professional, caring and concise. This lot has great cars and a variety of selections to choose from. I left a 2020 Jeep. Thank you Excellence Auto Direct

Customer: Kady Williams
Date: 2021-07-17

Noel Brooks was a wonderful salesman. Simply discussed the vehicle and no pressure. Very easy to deal with and I felt he was interested in my wants and needs, not just his to sell a car. 5 stars!

Customer: Rita Meyers
Date: 2021-07-01

The service here was amazing. As soon as we pulled up we were greeted and treated like family. Jason Johnson was very friendly and made us feel very welcome. He made us feel like we were talking to a family member. They were very quick with getting us in and out. Great experience definitely recommend👍🏾👍🏾

Customer: Anthony Smith
Date: 2021-05-15

Do yourself a favor and check these guys out. Their enterprise is impressive to say the least. Came here with little to no expectations. Great inventory and unmatched customer service. Make sure you ask for Cameron. He is the real MVP--very professional/attentive as well as personable. Cannot recommend him enough. Will return for sure.

Customer: Ken S
Date: 2021-05-01

Outstanding, We are returning clients. Leo was an extremely patient and understanding. Kudos to Mr. Leo! Great job! I will be sending some business your way. Thank You so much!

Customer: Eric Van Der Green
Date: 2021-04-06

Highly recommend this dealership! I just obtained an excellent buying experience provided by Leo D, the Internet Sales Director. The team worked together to get me a suitable car and supplied professional solutions for my issue. Will come here again for further request.

Customer: Rene Jasso
Date: 2021-04-05

These guys are awesome! They got me financing on a beautiful Dodge Charger at a great APR and affordable monthly payments with a 2 year warranty! Everyone is super nice and they will work hard to get you approved. They also gave my car a full detail. If you are looking for a new car look no further. Thanks Roy, Mlik, Gabby I. and a super guy (I forget his name but you know who you are. Spectacular customer service. I will definitely purchase my next vehicle from here and refer family and friends. You all have been a blessing to me and my family! Thank You!!!!

Customer: Karen Sillemon
Date: 2021-03-20

Great experience with the staff on making my first used car purchase. Malia made the entire process very straightforward and simple, answering all my questions about the car and helping with the financing options. They have an awesome selection of cars in great shape. Highly recommend. Love my new car!

Customer: James Whipple
Date: 2021-02-23

I had a great experience looking for cars with Malia. Malia took time to answer all my questions carefully but very respectful of our time at the same time. She made me feel comfortable looking at cars and not intimidated by all the choices. She's one of the most dedicated representative that I've ever experienced when looking for big things to buy such as a car. I would definitely send my friends and family to her if they're looking for a car. I trust her and feel that she truly cares about us and what we're looking for.

Customer: annya nguyen
Date: 2021-02-02

I have to say, over the years I have had quite a bit of experience buying cars. Some good and some not so good. This time the process was like no other. I had the pleasure of working with Malia and , let me say, she made it great!! Malia is very genuine, informative and punctual. When she told me something that’s exactly how it went. I highly recommend Malia. She is the best!!!

Customer: Kit Courrege
Date: 2021-02-02

We had an outstanding experience with Noel. He went above and beyond to help us get our new car. He was so kind, patient, and helpful. I can’t say enough good things about him. From the moment we did an online inquiry to our in person appointment, we were taken care of. I highly recommend Excellence Auto Direct. If you’re looking to buy a car this is your place. Make sure you ask for Noel Brooks! He will take great care of you. Thanks Noel for a great experience.

Customer: Ginger Bearden
Date: 2021-01-08